Mistake # 94: Hire someone who makes demands

I just made an offer to an individual who will serve as customer service support. Ahem. I think I may have to retract the offer. She is demanding to start at a particular time in the morning, and needing to leave during a particular time in the afternoon. During the interview, I explained that the company makes every attempt to be flexible with hours. For example, we have several single mom’s who come in early and need to leave to get to day care later in the afternoon. Some come in later to accommodate for different time zones across the country. If someone has to leave for a doctor’s appointment, we allow to make up the hours throughout the course of the week, etc.

I think she heard what she wanted to hear, but not what I was explaining. If she is making these demands now, what kind of employee will she be?!


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